Frequently Asked Questions
Everything you need to know about Spigen products and services.
How do I know if a case is compatible with my specific phone model?
We recommend checking the 'Compatibility' section on the product page or looking for your device model name in the product title. Our cases are precision-engineered for specific dimensions to ensure a perfect fit.
What is the difference between Liquid Crystal and Tough Armor series?
The Liquid Crystal series offers slim, lightweight protection with a transparent design, while the Tough Armor series provides dual-layer extreme impact protection with an integrated kickstand for heavy-duty use.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 5 business days. We also offer expedited shipping options at checkout if you need your protection sooner.
What is your return policy for accessories?
We offer a 30-day return policy for items purchased directly from our store. Products must be in their original packaging and in like-new condition to qualify for a full refund.
Do Spigen screen protectors work with all Spigen cases?
Yes, our screen protectors and cases are designed to be 'case-friendly,' meaning they are cut slightly smaller at the edges to prevent lifting when a case is installed.
How can I verify if my Spigen product is authentic?
Every authentic Spigen product comes with an authenticity code on the packaging. You can enter this code on our official website to verify its legitimacy.